Stef Hamerlinck - Defining your target customer
Having an audience is an assumption.
In this episode, I take you through the concept of 'targetting'. How do we define our target customer? What's the difference between a customer and an audience? What's the role of segmentation? Enjoy!
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SHOW NOTES
We talk about:
The Youtube video
Audience vs Customer vs Consumer
Segmentation pyramid by WARC
How to define target market vs customer target
What is a perceptual target?
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